Expertise across Microsoft 365
Deep knowledge of the wider suite, from technical configuration, permissions, and governance to connected workflows and everyday use.
Modern Work & AI Adoption Strategist | Microsoft 365 & Copilot
Making Microsoft 365 work for people.
I work closely with partners and clients on Microsoft 365 and Copilot education, governance advisory, and ongoing enablement, helping people make sense of the technology and put it to work.
Deep Microsoft 365 knowledge, spanning technical configuration, governance, and the everyday user experience.
Making technical concepts clear and connecting business needs with how the platform works.
My focus
I understand Microsoft 365 from both sides: how its applications are configured and governed, and how people use them together. That breadth helps me translate between technical teams, business leaders, and employees.
Deep knowledge of the wider suite, from technical configuration, permissions, and governance to connected workflows and everyday use.
Clear explanations of complex capabilities and technical decisions, with business needs translated into guidance that IT teams and employees can use.
Advisory on responsible AI, collaboration ownership, information management, and permissions, connecting governance decisions with their impact on users.
Role-based education, executive enablement, change planning, and continued support, delivered in close partnership with clients and service partners.
Training packages
Choose a focused session for an immediate need or a connected program for a wider rollout. Both bring together practical Microsoft 365 skills, good working habits, and Copilot where it is available.
01 / A focused need
Targeted, 90-minute live sessions for a specific app, team challenge, or launch.
A good fit for: a team that needs practical help with something specific.
Discuss a focused session02 / A wider rollout
A coordinated learning program shaped around your people, priorities, and adoption goals.
A good fit for: a rollout that needs a shared plan across teams or roles.
Discuss a training programBuild either package from the same catalog. Sessions can support an organization-wide audience, a department, or a specific role.
A practical map of the suite and how work moves between mail, meetings, files, and documents.
Prepare, run, and follow through on meetings and team conversations.
Plan an engaging virtual session and manage the organizer journey in the Teams Events app.
Plan and deliver a large-audience event with clear production roles and an attendee experience that works.
Handle communication and scheduling with less searching and less rework.
Create documents people can read, edit, and trust.
Turn raw information into a checked, decision-ready workbook.
Build a clear story, design for the audience, and present smoothly.
Build practical habits for storing, finding, sharing, and maintaining files across Teams, SharePoint, and OneDrive.
Make shared content easier to find, use, and govern.
Keep a site useful, secure, and current after launch.
Create a clear, accessible site or page around the work people need to do.
Make plans and tasks easier to assign, find, and maintain.
Use workspaces, pages, and live components to keep collaborative work moving.
Collect input, track work, and keep useful notes in the right place.
Bring a real process and redesign the handoffs using the Microsoft tools already deployed.
Get comfortable with Copilot, make it your own, and use it with sound judgment.
Use Copilot and practical meeting habits to prepare well, stay present, and follow through.
Turn individual Copilot wins into repeatable team practices suited to your organization.
Build better documents by pairing Word structure and review tools with Copilot drafting and revision.
Prepare dependable data, use Excel tools and Copilot to explore it, then check the conclusions.
Combine inbox and calendar habits with Copilot to catch up, draft, and stay in control.
Use Teams meeting and collaboration tools with Copilot before, during, and after the conversation.
Build a clear presentation with PowerPoint design tools and Copilot, then prepare to deliver it.
Organize notes so they are useful, then use Copilot to find themes and plan follow-up.
Plan useful SharePoint pages, combine core authoring tools with available AI features, and review before publishing.
Improve file organization and search, then use Copilot with approved content to answer real questions.
Bring related references into a clear notebook and use Copilot to work through a topic or project.
Plan a multi-step task, follow what Cowork does, and stay in control of actions where available.
Create a focused Copilot agent with approved knowledge, then test and improve its answers.
Use everyday leadership workflows to practice sound judgment with AI output.
A bookable follow-up clinic for questions after learners have tried the tools at work.
Equip internal champions to answer common questions and keep good practices visible between sessions.
Session scope and pricing are confirmed after discovery, including the tools, licensing, and access available to your learners.
Career
Today, I run Sparrow Consulting and work closely with partners and clients on education, governance advisory, and ongoing enablement. My experience includes enterprise adoption, consulting practice development, and team leadership.
Self-employed, working closely with partners and clients to drive adoption across Microsoft 365 and Copilot.
Client engagement through Sparrow Consulting, contributing to enterprise Microsoft 365 and AI adoption.
Led adoption programs and mentored the adoption and change management team.
Supported Microsoft 365 adoption through change planning, governance, and learning.
Founding member of the Technology Experience Team. Joined WBM's Operations team in 2008.
Continuing to learn
Microsoft credentials across AI strategy, Copilot administration, and the foundations of the platform.
Additional professional development
Microsoft Service Adoption Specialist
Microsoft Customer Immersion Experience (CIE) Facilitator
Microsoft 365 & AI
Microsoft 365 Copilot, Copilot Chat, agents, Teams, SharePoint, OneDrive, Outlook, Planner, Lists, Forms, and Loop
Employee experience
Viva Engage, Viva Learning, Viva Connections, Microsoft Places, and Microsoft 365 learning pathways
Automation
Power Automate, Power Apps, Cowork, and ChatGPT Codex
Insights
Adoption Score, Usage Reporting, and AI Insights
Let’s connect
Work with me through Sparrow Consulting for Microsoft 365 and Copilot education, governance advisory, and ongoing enablement.